What personal information do we keep?

We collect and process personal information in the case of event attendance, namely:

• personal identifiers, including names and job titles

• contact information, including email addresses and telephone numbers

• dietary preferences and access requirements

We only share personal information with our partner venues, namely dietary preferences and access requirements, alongside your personal identifiers.

Why and how does Workgroup capture and process business contact details?

We may capture your corporate contact details where Workgroup considers it our legitimate business interest to advertise our services to you.

We capture your business information (as a corporate subscriber) through the following means:

• you completed a contact form to make an enquiry

• registered for one of our events

• given your consent, through a third party, for Workgroup Events to contact you in regards to a specific event or product

• we have identified that our services would be of value to you, and have contracted a 3rd party to source and validate your information

We collect business information from 3rd parties, and therefore class any business-to-business communication with you as marketing to one of our corporate subscribers.

We use the information you give us to promote our events and products.

We only share business contact details with third parties when contacting you through external emailing services, or if you have given your express consent for us to do so. We do not share personal information with any other third parties.

Under the General Data Protection Regulation UK, the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this via the contact form here.

• We have a legitimate interest, namely the advertisement of business services which we believe are relevant to you

• We have a contractual obligation

How does Workgroup use cookies?

We use cookies to improve your browsing experience. We keep track of how you use the site to measure what works and what doesn’t for each page and service we provide.

How do we store your personal information?

Your information is securely stored through physical and electronic safeguards. These include, but are not limited to:

• cloud storage and firewalls on company devices

• sensitive information protected by passwords, changed monthly

How long do we keep your information for?

We do not keep personal data for longer than needed, and is only used for the purposes laid out in this policy.

We consider all information you give us no longer necessary after 3 years of no contact, upon which we delete your information.

We keep your information for longer than 3 years following your consent only if you have made use of our services or contacted us during this period.

What are your data protection rights?

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us here if you wish to make a request.

Have a complaint?

If you have any concerns about our use of your personal information, you can make a complaint to us here.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:          

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk